Sunway Medical Centre, First Hospital in Southeast Asia Awarded International Accreditation by the Australian Council on Healthcare Standards
Sunway Medical Centre (SunMed) is the nation’s first hospital to receive full 4-year accreditation from the Australian Council on Healthcare Standards (ACHS), awarded on 27 April 2014 in recognition of its commitment to deliver the highest quality of care to Malaysians, based on international evidence-based standards of healthcare assessment of SunMed’s world-class multi-specialty medical care.
The international ACHS accreditation received by Sunway Medical Centre underlines the high quality of healthcare services provided by the hospital and to a larger extent indicative of the quality of medical care in Malaysia. Sunway Medical Centre is proud of its legacy of excellence and the critical role it plays in shaping the healthcare landscape of the nation, with our strong delivery of care to patients and commitment to medical education.
Sunway Medical Centre and the ACHS share similar values of learning and continuous development in healthcare via community engagement, continuous feedback and improvement, benchmarking as well as addressing needs of diverse communities, which provides ACHS with a strong understanding of the local contextual issues that are critical to successful accreditation outcomes.
The accreditation follows a robust process which began in 2013 with initial assessment and gap assessment surveys by SunMed, which were facilitated by ACHS. These served as guides to systems and process improvements in various across the operations and clinical practices in SunMed, culminating in a 3-day on-site organisation-wide survey by ACHS surveyors in March. This evaluation process was based on 15 mandatory criteria in clinical, support and corporate aspects outlined in the ACHS Evaluation and Quality Improvement Program (EQuIP), on which SunMed was rated well.