Our International Patient Centre which is located on the Ground Floor of the hospital, is with you every step of the way. We have two dedicated Indonesian and Japanese interpreters to serve the needs of our international patients.

  • Medical problems – handling in sorting out the right specialist treatment
  • Provide estimated cost and duration of stay for requested procedure
  • Assist in medical transfer to Malaysia
  • Welcome and assist patient upon arrival in hospital
  • Provide transport for patient/family member to/from hospital within 5 km radius
  • Assist in personal request for general screening checks and collection of results
  • Visiting patient during their hospital stay
  • Provide 24 hours services whenever assistance is needed
  • Assist in admission and discharge for patient
  • Assist in booking of hotel
  • Arrange for a second opinion (international standard) wherever necessary
  • Assist with necessary medical documents in extending of visa stay in Malaysia
  • Assist in the necessary documents for insurance claim
  • Assist and provide air flight ticket booking via E booking system
  • Arrange for a medical report from doctor for change in date of flight ticket due to unforeseen prolonged medical stay
  • Arrange taxi transportation for patient and family members for their return to their home country

International Roadshows

In answer to the call to attract more foreigners to seek private medical care in Malaysia, Sunway Medical Centre’s International Marketing team makes regular trips to countries in South East Asia to create awareness of our healthcare facilities and services.

Strategically located in the fully-integrated township of Sunway, family members who accompany an international patient undergoing treatment at Sunway Medical Centre have the option to stay and lodge at the following locations:

Tiara Town House

A security-guarded neighbourhood located just opposite the hospital. For logistic arrangements, kindly contact:


Sunway Resort Hotel & Spa

Sunway Resort Hotel & Spa is the single largest hotel development in Kuala Lumpur with 1,234 rooms & a full range of facilities.

  • Location: Persiaran Lagoon, Bandar Sunway, 47500 Selangor Darul Ehsan, Malaysia
  • Malaysia Toll-Free: 1800 82 8888

Our International Patient Centre is located on Ground Floor, Tower A.

For more information, kindly contact us at:

  • Operation Hours:

    Monday – Friday: 8.30am – 5.00pm
    Saturday: 8.30am – 1.00pm
    Sun / Public Holidays: Closed