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Vision

  • To be one of the leading medical centres in the ASEAN region

Mission

We are committed:

  • To provide professional, innovative quality services that exceeds customer expectation.
  • To provide value added services.
  • To provide modern, comprehensive and safe facilities and environment
  • To provide continuous development of human capital.
  • To provide satisfactory return to shareholders

Corporate Values

Integrity

  • Ethical when dealing with patients and stakeholders.
  • Disciplined and honest in our financial dealings.
  • Adherence to clinical and corporate governance.
  • Assurance of quality and service in the best interest of patients and stakeholders

Respect

  • Adherence to legitimate instructions, rights, laws and regulations observed by our company
  • Professional in our conduct and behavior
  • Collegial teamwork across disciplines

Compassion

  • Sensitive to patients’ needs above our own
  • Reach out to our community and members of society to educate and improve health
  • Concern for environment

Learning

  • Sharing of knowledge with stakeholders to provide completely better care to our patients
  • Keep abreast with the development and research in our professional fields and practice
  • Continuously seek and explore alternative ways to improve our performance

Quality Policy

SMILE

  • We shall start the day with a smile to all our customers

UNITY

  • We believe in teamwork. Every department & division within this hospital is inter-dependent and we shall work harmoniously at all times

NUMBER 1

  • Our priority, in all that we do, shall be our customers

MISSION

  • We shall remember that we have internal and external customers, and that we shall treat each one with respect, dignity and courtesy. This approach shall also be extended to our community through charity activities, environmental care and we shall broaden the scope of our activities in a more holistic approach.

EFFICIENT

  • Fast and accurate response shall be rendered to our customers

DYNAMIC

  • We believe in change and shall consistently adopt the latest techniques in medical technologies, management and business practices




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